511 Highway Advisory Telephone System

RFX 730-33720-19
Department of Transportation OR
Due Date : Friday July 12th, 2019

The Oregon Department of Transportation (Agency) is seeking one contractor to solely host a system that will answer telephone calls and provide Interactive Voice Response (IVR) and Text to Speech (TTS) functionality for the Agency’s 511/Highway Advisory Telephone (511/HAT) system. Proposer’s proposed Hosted IVR/TTS system must fully support Agency’s existing menu structure. The Proposer will need to construct the Agency’s existing IVR menu structure on the hosted IVR/TTS system. Agency will not entertain proposals for additional services not requested herein. “Please see bid link for more information” http://orpin.oregon.gov/open.dll/showDisplayDocument?sessionID=501271467&disID=2063505&docType=Tender&dis_version_nos=0&doc_search_by=Tend&fromSearchScreen=Y&docTypeQual=ITx06

Original Post: Visit Post
Original Document: Visit Document

Working With: Department of Transportation

Entity Contact: Matthew Garrett